Privacy Policy

Last updated: 9 September 2026.

This privacy policy explains how MB Arzenon, company code 308127383, registered address Krokuvos g. 53-3, Vilnius, Lithuania (hereinafter — Arzenon, we), acting as data controller, processes the personal data of visitors to the arzenon.com website and of Clients, in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.

1. What data we collect

Depending on how you interact with us, we may collect the following data:

• Contact form / email data. When you contact us through the website's contact form or by email, we collect the name, email address and phone number you provide (if given), and the content of your message;
• Agreement / client data. If you become our Client, we process the data necessary to perform the agreement — contact, billing, and service delivery data;
• Basic website usage data. The website may collect general technical data (e.g. server log information) required to ensure the website's operation and security. No separate analytics or tracking tools are currently installed on the website — if this changes in future, this policy will be updated accordingly.

2. Why we process your data

• to respond to your enquiries and get in touch with you;
• to prepare a proposal and to conclude and perform a services agreement;
• to provide the agreed services (SEO, GEO, AEO, Google Business Profile management, website design);
• to comply with the legal obligations that apply to us (e.g. accounting).

3. Legal basis for processing

We process data on one or more of the following grounds set out in the GDPR:

• consent — when you voluntarily provide data through the contact form or by email;
• performance of a contract — when the data is needed to conclude or perform an agreement with you;
• legitimate interest — e.g. to respond to business enquiries or to ensure the website's security, where this does not override your rights and freedoms;
• legal obligation — where we are required to process the data under applicable legislation (e.g. accounting requirements).

4. How long we keep data

We retain personal data for as long as necessary to achieve the purpose for which it was collected, or for as long as applicable legislation requires (e.g. accounting documents — for the retention period prescribed by law). Once that period ends, data is deleted or anonymized, unless there is a legal basis for retaining it longer.

5. Sharing data with third parties

Arzenon does not sell or rent your personal data. We may share data only to the extent necessary to provide our services, for example with:

• email and other IT service providers who help administer our communications and systems;
• accounting or legal service providers, where necessary to fulfil legal obligations;
• state authorities, where required by applicable legislation.

In each case we seek to ensure that the service providers we work with maintain an appropriate level of protection for your data.

6. Spam protection (Google reCAPTCHA)

The website's contact form and issue-reporting widget are protected by Google reCAPTCHA, which helps distinguish genuine visitors from automated bots. When you use these forms, reCAPTCHA may collect technical data (e.g. IP address and interaction data) and transfer it to Google. Use of this service is subject to Google's Privacy Policy and Terms of Service. We use it on the basis of our legitimate interest in protecting the website from spam and abuse.

7. Your rights

Under the GDPR you have the right to:

• access the personal data we process about you;
• request correction of inaccurate data;
• request erasure of data ("the right to be forgotten"), where legally possible;
• restrict processing;
• data portability;
• object to processing where it is based on legitimate interest;
• lodge a complaint with the State Data Protection Inspectorate of Lithuania (VDAI) if you believe your data is being processed in breach of the law.

To exercise these rights, contact us using the details below. We aim to respond to requests within a reasonable period, not exceeding the maximum periods laid down by law.

8. Cookies

Our website currently uses only essential functions required for the site to operate, and does not use separate analytics, advertising or tracking cookies. If we begin using such tools in future, this privacy policy will be updated accordingly and, where required, we will ask for your consent in accordance with applicable legislation.

9. Data security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or unlawful disclosure.

10. Contact

For questions about this privacy policy, or to exercise your GDPR rights, contact us by email at info.arzenon@gmail.com or at Krokuvos g. 53-3, Vilnius, Lithuania.